In 2017, I started working with product and engineering partners on a multi year vision to rethink document consumption. With smartphones becoming ubiquitous and a primary platform for content consumption, we realized that PDFs were not built for that device. So the question we asked ourselves was how do we bridge the gap between a static letter sized PDF and a dynamic consumption model on small screens. As a design partner, my role was to conduct research, define the user experience and provide thought leadership. After multiple years of technical advancements specifically around machine learning, we were able to launch this vision now called Liquid Mode.

Liquid Mode simultaneously creates an intelligent outline, collapsible and expandable sections, and searchable text for quick navigation. Users can even tailor font size and spacing between words, characters, and lines to suit their specific reading preferences. This is especially useful for those who may see text as too small, squished together, tight, or jumbled.

Role & Responsibilities: Thought leadership, Vision & Strategy, User Research